Refund Policy

1. General Refund Policy

At MaxTruthSeeker.ai, we strive to provide excellent service. Due to the digital nature of our products and services, all sales are generally final. However, we offer refunds under specific circumstances outlined below.

2. App Purchases

Refunds for app purchases may be considered within 14 days of purchase if:

• The app does not function as described
• Technical issues prevent proper app operation
• The app was purchased accidentally

3. Platform Services

Refunds for platform services (upload credits, subscriptions) may be provided if:

• Service was not delivered due to technical issues on our end
• Billing error or unauthorized charge
• Request made within 7 days of purchase

4. Refund Process

To request a refund:

1. Contact our support team at support@maxtruthseeker.ai
2. Provide your order details and reason for refund request
3. Allow 3-5 business days for review
4. Approved refunds will be processed to the original payment method within 7-10 business days

5. Non-Refundable Items

The following are not eligible for refunds:

• Used upload credits
• Apps downloaded and accessed
• Services requested after 14 days
• Subscription fees after the first billing period

6. Chargebacks

We encourage customers to contact us directly before initiating chargebacks. Accounts associated with chargebacks may be suspended pending resolution.

7. Contact Information

For refund requests or questions about this policy, please contact us at:

Email: support@maxtruthseeker.ai
Response time: 24-48 hours